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Your buyers are asking AI who to hire.

AI SEO agency for businesses that want to be in the answer

AI SEO services for service businesses in Australia and New Zealand. We help you get found on Google, recommended by tools like ChatGPT and Gemini, and chosen by the people who are already looking for what you do.

Before and after AI SEO: turning quiet days into steady enquiries and booked calls

+564%

visitors from AI tools

+733%

enquiries from AI search

We test this on our own business to make sure it works

Digital marketing

since 2002

Client results, verified in Google Analytics 4.

Get found. Get Considered. Get the Sale.

The way your future customers find you has changed. Will you be part of the conversation?

First, people flicked through the Yellow Pages. Or they asked a mate at the barbecue who "knows a good accountant". Then they searched Google and clicked through a page of websites.

Now they ask AI. ChatGPT, Gemini, Claude, and Grok do the searching and comparing for them, then hand back three or four names.

Word of mouth still works. The mouth just changed.

Here's what that looks like in real life. I needed a new curved monitor, so I asked Gemini. It gave me four options and compared them for me. I went to one website, read the reviews, then walked into the store and bought it the same day.

The other businesses weren't even part of the conversation. They didn't lose the sale on price or service. The AI never mentioned them.

Your buyers are doing the same thing. Right now. They're asking who the best accountant, physio, builder, or consultant is near them. If you're not on the short list, they go with someone who is.

Nobody rings to say they chose someone else. They just never ring. Most business owners only notice that enquiries have slowed down, and they can't work out why.

The good news is that this is fixable. It starts with understanding what AI SEO actually is.

How customer discovery evolved: from flipping through Yellow Pages, to in-person word-of-mouth, to AI assistant recommendations

DOES THIS SOUND FAMILIAR?

Is the marketing that was once working for you no longer doing the trick?

  • Enquiries have slowed down, and you can't put your finger on why.
  • Your website traffic has dropped, even though nothing on the site changed.
  • You got a new website, and your Google rankings disappeared with the old one.
  • Google Ads cost more every month for the same number of calls.
  • You're relying on referrals, so you can't predict next month.
  • You know you should be showing up in AI. You just don't know where to start, or what to do first.
  • You've got a junior marketer, or no one at all, and you're not sure the right things are being done.
  • You want to hire, but you need steady enquiries before you can commit to another wage.

The cost of not showing up where your customers are looking and comparing products and services

Every month you're not in the results, a competitor is. That means fewer enquiries. More money spent on ads to fill the gap. More pressure on referrals you can't control. The quiet months get quieter. And it's hard to plan, grow, or hire when you don't know where the next job is coming from.

What is AI SEO?

What is AI SEO?

AI SEO is the work that helps AI tools find your business, understand what you do, trust you, and recommend you when someone asks for help. It's also called GEO (generative engine optimisation) or AEO (answer engine optimisation). Different names, same goal: be the answer when your buyers ask. You might also see it called AI search optimisation or SEO for AI.

AI SEO vs normal SEO: what's the difference?

Normal SEO

Helps your website show up in Google's list of results.

AI SEO

Helps your business show up inside the answer that AI gives, before anyone scrolls to the list.

Here's the part most agencies won't tell you: good SEO is still the foundation. Google's AI runs on the same systems as Google Search. If your website is slow, thin, or confusing, AI tools won't trust it either. So AI SEO doesn't replace SEO. It builds on it, with the extra work AI tools need to understand and quote you.

Why it matters now

Why it matters now

Your website didn't get worse. The way people search changed.

A shopfront with the lights on but no one coming through the door, because everyone got their answer before they arrived
  • Fewer people click. Google now puts an AI answer at the top of many searches. More and more people get what they need from that answer and never visit a website.
  • You can't buy your way into the answer. ChatGPT has started showing ads, but they sit beside the answer, clearly labelled. The recommendations themselves can't be bought. They have to be earned.
  • Early movers win. AI tools lean on the businesses they already know and trust. The businesses that do this work now get in before their competitors do.

If your enquiries have dropped and you can't find a reason, this is often it.

What our AI SEO services include

We don't sell you "AI-powered" buzzwords. Here's the actual work.

Be found: magnifying glass over search results showing business listing

Be found

  • AI search and website audit: find out what's stopping Google and AI tools from finding and trusting you
  • Technical fixes: the problems holding your pages back, fixed
  • Structured data: so Google and AI tools know exactly who you are, what you do, and where
  • Google Business Profile: set up properly, because it's one of the strongest local signals AI tools use
Be the answer: AI chatbot recommending the specialist in chat results

Be the answer

  • Answers to your buyers' real questions: built into your pages, so AI tools can quote you
  • New and improved service pages: one clear page for each service and each type of client you want more of
  • Content with a point of view (content plans): your real experience, in your voice
Be chosen: client selecting and confirming the verified professional

Be chosen

  • LinkedIn: your company page, set up to back up everything your website says
  • Turning visitors into enquiries: being found is only half the job. When it's the right project, we make your pages easy to get in touch from

Not every plan includes every item. Your proposal shows exactly what's in yours.

Reporting you can actually read

Every month you'll see what we did, what's live, how often you're showing up in Google, whether AI tools are starting to mention you, and where your enquiries came from. No vanity charts.

How it works

Every business is different, so the detail changes. The steps don't.

01

Start here: the Customer Generation Playbook™

A free video showing how the whole system fits together, and where AI search fits in.

02

X-Ray: a call about your business

We look at your business as a whole: what you have in place, your goals, and what's in the way. Then we work out what you need, and in what order.

03

Prescription: your plan

What we recommend, why, and what it costs. No surprises.

04

Foundations: Setup

We lay the groundwork, so everything after it works harder.

05

Growth: on your team, every month

We work through your plan with you, with a report every month.

Plans

Plans

Three levels, all starting with a Setup month. From $3,000 a month.

NZ$ + GST for New Zealand businesses. A$ for Australian businesses.

Growth Plan

We make your website the answer. One project a month, technical fixes, and a monthly report.

Most popular

Growth Plan + Content

Everything in the Growth Plan, plus a monthly strategy session and ready-to-post LinkedIn and Google posts.

Done For You + Content & Social

Everything, plus a monthly article, and we post it all for you across LinkedIn, Google, Facebook, and Instagram.

Not sure which fits? That's what the X-Ray™ call is for. We'll talk it through and find the right level for where your business is now.

$3,000 a month sounds like a lot. Until you compare it to hiring.

The usual alternative is a junior marketer. On paper they're cheaper to manage than an agency. In practice, here's what you're comparing:

Hire a junior marketerThe Ivy Lead
CostAbout $6,500 a month in NZ (around A$7,500 in Australia), before KiwiSaver or super, leave, recruitment, and toolsFrom $3,000 a month
ExperienceLearning SEO and AI on the job, on your timeDigital marketing specialist since 2002, Google Partner
SystemsStarting from scratchProven systems, tested on our own businesses first
Your timeNeeds training, managing, and checkingA monthly report, and we manage the work ourselves
RiskOne wrong change to your website can wipe out your Google rankingsThe right things, in the right order
When they leaveThe knowledge walks out the door with themYou own everything we build

A junior with ChatGPT can produce a lot of words. What they usually can't do is know which words matter, where they go, and what to fix first. That's what you're paying for.

We're not saying never hire. Hire when your enquiries are steady and there's enough work to keep someone busy. We help you get there.

Why The Ivy Lead

Why The Ivy Lead (and not a typical agency)

Not every AI SEO agency works the same way. Here's how we work.

  • We don't guarantee results. No one can honestly promise you'll show up in ChatGPT, and anyone who does is guessing. We promise the work: the right things, in the right order, done properly.
  • Most "AI SEO" is just SEO in a new hat. That's actually good news. Good SEO is the foundation, and we do it properly. Then we add the work AI tools need on top, and you'll see exactly what we did each month.
  • You own everything. Your website, your Search Console, your Analytics. Always.
  • You know who's doing the work. Lucy Ross, a digital marketing specialist since 2002 and Google Partner, who leads the strategy.
  • Plain English. We explain things without the acronyms. If we can't explain it simply, we shouldn't be doing it.
  • We're business owners too. Lucy grew up in business, worked inside a family ecommerce business, and has run her own for years. We know what it's like when marketing keeps sliding down the to-do list.
Lucy Ross, founder of The Ivy Lead, digital marketing specialist since 2002

Results

Results

Client result: a commercial furniture supplier in Australia and New Zealand

They hired us to get them found in AI search. Over the last 12 months, compared with the 12 months before:

Google Analytics 4 report showing +564% AI visitors and +733% AI enquiries from ChatGPT, Gemini, and Perplexity

Up 564%

New visitors from AI tools like ChatGPT, Gemini, and Perplexity (90 to 598)

Up 733%

Enquiries from those visitors (6 to 50)

Verified in Google Analytics 4.

We do this on our own businesses first

We don't ask clients to try anything we haven't tried ourselves.

Since we rebuilt our own ecommerce brand for AI search in April 2026, Google shows it twice as often as it did at the start of the year. It now appears for dozens of AI search terms it didn't show up for before. We're showing you the same work we do for ourselves.

  • Winner of a Westpac marketing award
  • Helped businesses grow from $15,000 months to $200,000 months

What to expect

What to expect

AI SEO is not a quick fix. Most businesses see early signs in the first few months, like more pages indexed and more appearances in search, and real momentum between months 3 and 6.

That's why our plans start with a Setup month and a 6-month minimum. It gives the work a fair chance to build. After that, it's month to month.

AI SEO FAQs

What is AI SEO?+
AI SEO is the work that helps AI tools like ChatGPT, Gemini, Perplexity, and Google's AI find your business, understand it, and recommend it when someone asks for help. It's also called GEO or AEO.
What does an AI SEO agency do?+
An AI SEO agency makes sure AI tools and Google can find your business, understand what you do, and trust you enough to recommend you. That means fixing your website, building pages and FAQs that answer your buyers' questions, and strengthening what others say about you online, like your Google Business Profile, LinkedIn, and directory listings.
What's the difference between AI SEO and normal SEO?+
Normal SEO helps your website show up in Google's list of results. AI SEO helps your business show up inside the answers AI tools give. Good SEO is still the foundation, because Google's AI runs on the same systems as Google Search. AI SEO builds on it.
What are GEO and AEO?+
GEO stands for generative engine optimisation. AEO stands for answer engine optimisation. Both are other names for AI SEO: getting your business into the answers AI tools give.
Can I pay to get my business recommended in ChatGPT?+
Not in the answer itself. ChatGPT has started showing ads, but they're shown separately and labelled, and they don't change what ChatGPT recommends. Getting into the recommendation has to be earned through your website, your content, and what others say about you. Ads can sit alongside that work.
How much do AI SEO services cost?+
Our plans start from $3,000 a month, after a Setup month. New Zealand businesses pay in NZ$ (+ GST). Australian businesses pay in A$. The right level depends on how much you want done for you. Book an X-Ray™ call and we'll talk through which fits.
How long does AI SEO take to work?+
Most businesses see early signs within the first few months and real momentum between months 3 and 6. It builds over time, which is why we work to a plan rather than chasing quick wins.
Can you guarantee my business will show up in AI answers?+
No, and be careful of anyone who does. Google and the AI companies control what they show, and it changes all the time. What we promise is the work: the right things, in the right order, done properly, and a clear report every month.
Do I still need normal SEO?+
Yes. Good SEO is the foundation AI SEO is built on. Our AI SEO services include the SEO work your business needs, so you don't need two providers.
How will I know it's working?+
Every month you get a report showing what we did, what's live, how often you're appearing in Google, whether AI tools are starting to mention you, and where your enquiries came from.
Do you work with businesses in Australia and New Zealand?+
Yes. We work with service businesses across Australia and New Zealand, mostly online. Lucy is in Melbourne, Sydney, and the Gold Coast several times a year, so we can meet in person too.

Find out if AI is recommending you, or your competitors

Try this. Open ChatGPT and ask who's the best in your industry near you. Are you there? If you're not, or you're not sure, book an X-Ray™ call and let's talk about it.

The Ivy LeadBook a call